IMbesharam.com

Returns and Exchange Related Questions 18

• HOW LONG WILL IT TAKE FOR THE REFUND TO BE RECEIVED?
• HOW WILL I BE REFUNDED FOR THE RETURN?
• I HAVE BEEN REFUNDED FOR MY ITEMS, BUT NOT MY DELIVERY CHARGES?
• DO YOU HAVE ANY EXCHANGE/MONEY BACK GUARANTEE PERIOD?
• WHY CAN'T I RETURN IF I OPENED THE PACKAGE?

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Payment Related Questions 14

• WHAT ARE THE AVAILABLE PAYMENT OPTIONS?
• I HAVE LOST MY STORE CREDIT/GIFTCARD.
• WILL THE NAME 'BESHARAM' REFLECT ON MY BANK/CARD STATEMENT?
• WILL MY DEBIT/CREDIT CARD BE SAFE/SECURE ON THIS SITE?
• WHY HAS MY PAYMENT BEEN DECLINED/AN ERROR WITH MY PAYMENT?

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Shipping and Customs Related Questions 20

• DOES MY ORDER NEED TO BE SIGNED FOR?
• WHAT IS YOUR SHIPPING POLICY?
• IS THE PACKAGING DISCREET?
• WHAT DOES 'CUSTOM LOGISTICS FOR INDIA' MEAN?
• CAN I CHANGE MY DELIVERY ADDRESS AFTER THE ORDER IS PLACED?

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Order Related Questions 20

• I CAN'T SEE MY RECENT ORDER IN MY ORDER HISTORY?
• CAN I MODIFY/CANCEL THE ORDER AFTER IT IS PLACED?
• WHY WAS MY ORDER CANCELLED?
• HOW DO I KNOW THAT MY PRODUCT IS AUTHENTIC/ORIGINAL?
• HOW WILL I KNOW IF MY ORDER IS PLACED SUCCESSFULLY?

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General Questions 24

• WHAT WARRANTY IS AVAILABLE ON THE PRODUCTS IN YOUR STORE?
• WHAT LANGUAGE OPTIONS DO YOU OFFER CURRENTLY?
• AS YOUR EXISTING CUSTOMER, DO I GET BETTER DISCOUNTS/OFFERS?
• HOW DO I SIGNUP FOR THE VIP LIST/NEWSLETTER?
• CAN I ADD A GIFT MESSAGE?

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Live Chat Conversations 7

• Order Status
• Import and Customs
• Checkout Assistance
• Net Banking
• Delivery, COD and Customs

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